Please read this carefully prior to your scheduled virtual visit
Our clinic uses virtual care technology to communicate with patients, including video visits, audio calls, and secure messaging. The information exchanged with these tools may be confidential and personal in nature.
We are very careful on our end to keep the information confidential.
Just like online shopping or email, virtual care has some inherent privacy and security risks that your health information may be intercepted or unintentionally disclosed.
We want to make sure you understand this before we proceed with providing virtual care.
In order to improve privacy and confidentiality, you should also take steps prior to participating in a virtual care encounter to ensure you are within a private setting. You should not use an employer’s or someone else’s computer/device as they may be able to access your information.
If it is determined that you require a physical exam, you may still need to be assessed in person.
You should also understand that virtual care is not a substitute for attending the emergency department if urgent care is needed.
If you would like more information, please discuss with our reception.
The main advantage of virtual care is convenience. Also, by staying home, you remain protected from contagious illnesses like COVID-19.